Becoming an Agile Agency: Tips to Better Websites and Citizens Services [October 6, 2016]
The digital needs of the federal government are changing in response to rising citizen expectations. To meet these demands, agencies are increasingly looking to deploy public facing websites quickly and efficiently. In some cases, like Treasury Department’s 10-dollar bill site, they’re looking to deploy a small micro-site for marketing purposes. In others, they’re taking a more agile approach and using a small website to prove the model of open source and the cloud.
Moreover, the old model of the RFP is changing. Federal agencies are recognizing that a massive RFP with a detailed 5-year plan is leading to inefficiencies that stifles innovation. Federal agencies that have learned to start small and remain nimble are having a greater impact on delivering better services to the public and are better equipped to move the agency’s mission forward.