Using mood-driven UX methods for form processes

45:23
12
0
0
0
0
Apr 29, 2018

Speaker(s): jenrovner, dan

When it comes to grueling but necessary site tasks (such as long forms), how do we keep users from feeling annoyed throughout the process?

By mapping out each user type’s mood throughout a journey, we gain a greater perspective of where pain points are, and how to minimize them. We will look at examples, such as multi-page request forms and shopping cart check outs, to see where we can mitigate stress-inducing tasks for our users.

In this session, we’ll go over:

How to establish personality-based goals
How to identify mood-shifting actions
Methods for alleviating unavoidable pain points
Ways to make constant mood-driven decisions
Implementation using node add/edit forms, commerce, and the form API

https://drupaldelphia.org/session/using-mood-driven-ux-methods-form-pro…

Hi! I'm Karim Boudjema, the developer and site-builder of this site. I'm currently working as a freelance Drupal developer.

I was wondering how could I giving back to the Drupal community all what it gave to me during the last 10 years, that's how the idea of this site came to me ... (read more)

Hi! I’m Santiago Rico, the web designer and themer of this site.

When Karim proposed me to design and theme this site for the Drupal community, I accepted immediately because the community is the main reason why I love Drupal so much.