Taking it to the next level: Strategies for making good UX a team effort

Jun 14, 2019

Joyce Peralta

At McGill University, the amount of effort and emphasis put into UX research for web projects has grown substantially over the past few years. This has resulted in more frequent testing, a growing pool of data and increased involvement in web projects for staff and audience members alike.

The outcome of these exercises have been of direct benefit to the audiences who visit our websites and staff members responsible for building and maintaining them. But who else can benefit from these practices? Are there others who might contribute to the conversation and participate in improving user experiences?

With the understanding that there could be great payoffs in taking a more holistic approach, we’ve tried to involve more than just the usual suspects in our UX research and analysis - developers, product owners and support staff to name a few. Along the way, we’ve encountered failures and surprising successes, all the while learning from our experiences. Come hear about the benefits (and pitfalls) of making good UX a team responsibility.

Joyce Peralta
Web Analyst, Montreal, @theotherlondon
I've been creating websites and digital content for close to 20 years, including 10+ years’ experience in higher education. My work history includes positions on web development and communications teams at McGill University, the University of Victoria, Western University and Kings University College.

I currently work at McGill University in Montreal as a Web Analyst with McGill IT Communications.


Hi! I'm Karim Boudjema, the developer and site-builder of this site. I'm currently working as a freelance Drupal developer.

I was wondering how could I giving back to the Drupal community all what it gave to me during the last 10 years, that's how the idea of this site came to me ... (read more)

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When Karim proposed me to design and theme this site for the Drupal community, I accepted immediately because the community is the main reason why I love Drupal so much.